Frequently Asked Questions
Everything you need to know about your AcuRite experience.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home products?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do your products come with a warranty?
Yes, all AcuRite home instruments and hardware come with a limited one-year warranty covering manufacturing defects and hardware failures under normal use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products suitable for outdoor use?
While many of our products are designed for outdoor monitoring, please check the specific product description for weather-resistance ratings to ensure optimal performance in your environment.